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Community

Profiles in success: Advantage Behavioral Health

E. B. is a 52-year-old woman who receives DBHDD supported employment services and participates in the Georgia Department of Community Affair’s Shelter Plus Care housing program. Ms. B. has a history of substance abuse and incarceration, but she had a strong desire to get her life back on a positive track. However, due to her background, many employers were reluctant to hire her.

Determined not to be defined by her past, she enrolled in a peer recovery program, from which she graduated in 2013, and was referred into supported employment services in February 2014. With the help of her employment specialist, Ms. B. applied and was hired for a position as a housekeeper at a Courtyard Marriott in her community. She has been in this position for four months and has learned additional job skills to help her achieve her employment and housing goals.

Advantage Behavioral Health Systems is one of twenty-six community service boards in the Georgia Department of Behavioral Health and Developmental Disabilities’ statewide public safety network. Advantage Behavioral Health Systems serves individuals with mental health and addiction disorders and developmental disabilities in Barrow, Clarke, Elbert, Greene, Jackson, Madison, Morgan, Oconee, Oglethorpe and Walton counties.

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Community

Memories of Ken Whiddon

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William Kenneth Whiddon
1951 – 2015

Wendy Tiegreen:

When Georgia was initially developing the concepts of recovery and peer support in the early 2000s, there were still several leaders within and outside of the system who did not fully grasp that individuals who might be living with a significant mental health diagnosis could also manage that illness and be living full and extraordinary lives.  Ken Whiddon walked alongside us blowing up those old notions, as a man with lived experience, as an advocate, as a certified peer specialist, as a department administrator, as a provider, and as a friend. His very extraordinary life not only touched those of us who knew him, but radically moved the cultural needle of the system towards embracing recovery and full lives.

Patrick Waters:

As many of you know, Ken Whiddon founded AmericanWork. It is his legacy. He was always focused on serving consumers in the best possible way. He created a culture that emphasized recovery. His personal and professional life was a testament to that.

Cythnia Wainscott:

I have so many fond memories of Ken. I can still see him leading the early Georgia Mental Health Consumer Network meetings and taking the network’s #1 priority (“JOBS!”) around the state, passionately declaring that there was a moral imperative for the state to respond. Ken and Larry Fricks were a dynamite team during those years.  Way back “when,” Ken and Jean Toole’s leadership of Mental Health America workshops spread the gospel of recovery before we used that word. When I served on the Governor’s Mental Health Advisory Council with Ken and Pierluigi Mancini, their unimpeachable knowledge about what was happening “on the ground” often shone the clear bright light of reality on our deliberations. Haven’t we all seen that piercing look on Ken’s face when he decided something was worth fighting for? Ken was a kick-butt advocate for the passage of House Bill 100, and then for implementation that was true to the spirit of the bill. He and Stan Jones were a great sales team! I think I remember that Ken was even (briefly) a regional director before he decided that he could get more done as a statewide provider. And did he ever! Thousands of people have benefited from his work. Ken was a great spirit and he will be missed by many.

Mary Shuman:

Ken effected tremendous change in Georgia’s public behavioral health system by believing that ANYONE can recover, including those who were thought hopeless and too difficult to serve in the community. Ken provided recovery-oriented, community-based services before we knew what to call it. He was a tremendous leader and leaves a very rich legacy.

Ken was a pioneer, gentle giant, quiet leader, and so much more. He lived his convictions in a way that improved the lives of thousands and effected tremendous change in Georgia’s behavioral health and developmental disability service system. His legacy is enormous and I am extremely grateful that I had the opportunity to work with him.

 Larry Fricks:

What an amazing leader who was a pioneer supporting employment of peers in Georgia.

 Charles Fetner:

If there was ever a person who could take an idea that would improve the lives of people with a serious and persistent mental illness (SPMI) and bring it to fruition, it was Ken. I first met Ken in 2001 while working at Georgia Regional Hospital at Savannah. Ralph McCuinn, the regional director for the Southeast Region at that time, and I were discussing the need to develop community residential sites in order to relocate several patients who had been in the hospital for an extended period of time and who the clinicians said could be served in the community. Ralph brought Ken to our next meeting to continue our discussions. Ken sat quietly and when the meeting ended, he said “I’ll be touch.” A few days later he asked me to come look at some apartments located between Savannah and Richmond Hill. I was expecting to see an old apartment building located near an industrial complex or a vacated military barracks. Instead, Ken had found and already signed leases in a new upscale apartment complex. Not only did he work fast, but he also had high standards and wanted people with SPMI to have an opportunity to demonstrate to themselves and others that they could be responsible citizens and respected. Within just a few weeks, 19 people who had been in the hospital for years were living in their own apartment or were sharing one. Ken’s program was not just to relocate these individuals, but to integrate them into community life. Ken will be missed.

 Audrey Sumner:

About 13 years ago, Ken Whiddon and American Work entered into a project with the Division of Mental Health, Developmental Disabilities and Addictive Diseases to transition individuals who were living on a long-term unit at Georgia Regional Hospital at Savannah. At the time, most community providers did not consider individuals who were still symptomatic to be ready for community living. Some of the individuals had been living in an institution for most of their adult lives. Others had utilized every community service present at that point in our service history and no residential provider was willing to serve them. Ken proposed providing intensive residential services in an apartment setting. Many people believed that it was ludicrous to believe that these individuals could successfully live in their own apartments but Ken was confident that providing people a stable place to live in a non-group setting would actually contribute to their success. Ken broke the mold for how to provide intensive residential services in the community and changed my thinking about what was possible for individuals living with severe mental illnesses.

Mary Holliday:

Working with Ken was great. While all of the regional coordinators had compassion for the people served, Ken had understanding.

Megan Paul:

I was so saddened to hear about Ken’s passing. I feel so fortunate to have known him and to have worked for him. He was a true advocate for those living with a mental illness. I am very proud to be associated with the company he created, and its dedication to providing high-quality care. His passion for supported employment was evident, and it was a honor for me to serve individuals in that role.

I know that he made a huge impact on the entire state, and he will be greatly missed.

I still feel very connected to AmericanWork. It really is a fantastic company, staffed with wonderful people, whom he hand selected and trusted with his legacy. I cannot say enough positive things about my time there, and am extremely grateful for the experience.

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Community Department News

Mental Health advocate Ken Whiddon passes away

Georgia remembers tireless peer advocate and provider

kenwhiddonA pioneer of peer support counseling, an advocate of supported employment and a provider of recovery-focused services, William Kenneth “Ken” Whiddon, who lived with serious and persistent mental illness, passed away last week. He was 63.

Whiddon once said, “When you meet someone, they always ask, ‘What’s your name,’ and then, ‘What do you do?’ Work is such an important part of who you are.”

Friends and colleagues share memories of Ken

He saw work as a path to recovery. His career as an advocate and a leader who educated and encouraged support for those in recovery started with an internship at a community mental health center. Whiddon founded a statewide peer-run recovery network, managed state services as a regional director and started his own company, AmericanWork, to provide services to help people with mental illnesses or addictive disorders live fulfilling lives in their community.

His work, which effected tremendous change in the state, did not go unnoticed. He was appointed to the Governor’s Advisory Council on Mental Health, Developmental Disabilities and Addictive Diseases in 2006. In 2014 he was honored by the National Council on Behavioral Health with the Award of Excellence for Employment.

“As a man with lived experience, as an advocate, as a certified peer specialist, as a department administrator, as a provider, and as a friend, Ken’s very extraordinary life not only touched those of us who knew him, but radically moved the cultural needle of the system towards embracing recovery and full lives,” said Wendy Tiegreen, director of DBHDD’s Office of Medicaid and Health System Innovations.

After cycling in and out of state hospitals for 10 years, Whiddon returned to school and secured an internship at a community mental health center, which eventually led to a job at a day service center in Macon.

In 1991, Whiddon, along with other mental health consumers, won a federal grant and founded the Georgia Mental Health Consumer Network (GMHCN) with the goals of promoting employment to foster independence, and providing training opportunities for consumers, including the Certified Peer Specialist Project. He was GMHCN’s first president and two decades later, the organization hosts one of the largest statewide annual consumer conventions in the nation.

Whiddon served 10 years in direct service and management positions in community mental health centers, a community service board, and as executive director of Georgia’s former Division of Mental Health, Mental Retardation, and Substance Abuse in region 2.

“Ken was briefly a regional director before he decided that he could get more done as a statewide provider,” said Cythnia Wainscott, who serves on the board of Mental Health America. “And did he ever! Thousands of people have benefited from his work.”

In 1999, Whiddon started his own company to help behavioral health agencies provide supported employment services.  He named it AmericanWork, Inc., affirming “I can work.” AmericanWork collaborates with the Georgia Vocational Rehabilitation Agency and DBHDD to provide recovery-centered core services, specialty services and residential services. Through his company, Whiddon helped hundreds of people with mental illnesses reintegrate into the community after long-term hospital stays.

“[Ken] was a true advocate for those living with a mental illness, the company he created, and its dedication to providing high-quality care,” said former colleague at AmericanWork, Megan Paul. “His passion for supported employment was evident.”

At a meeting in 2001 to discuss the development of community residential sites to relocate several clients who had been living at Georgia Regional Hospital at Savannah, Whiddon said very little, but sprang into action. “Ken found and signed leases in a new upscale apartment complex [within a few days]. Not only did he work fast, but he also had high standards and wanted people with mental illness to have an opportunity to demonstrate to themselves and others that they could be responsible citizens and respected,” said DBHDD regional coordinator Charles Fetner. “Within just a few weeks, 19 people who had been in the hospital for years were living in their own apartment or were sharing one. Ken’s program was not just to relocate these individuals, but to integrate them into community life.”

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Community

Bridgeway Village opens

View Point Health held an open house last month for Bridgeway Village, a 30-unit housing community in Lawrenceville for people in recovery from mental illness and addictive disease.

All residents receive on-site supportive services funded by DBHDD, including psychological evaluations, case management, and individual and group therapy.

“[Bridgeway’s] completion means that 30 persons will be able to live independently in their own apartments,” said Jennifer Hibbard, CEO of View Point Health.

Residents will include people who have participated in Gwinnett County’s Mental Health Court. Superior Court Judge Karen Byers, who heads the court, attended the ribbon cutting ceremonies. “Housing is desperately needed, and I’m thrilled that [they] will have access to permanent housing,” she said.

Bridgeway Village was funded in partnership with Georgia Department of Community Affairs’ Permanent Supportive Housing Program.

View Point Health is one of twenty-six community service boards in the Georgia Department of Behavioral Health and Developmental Disabilities’ statewide public safety network. View Point Health serves individuals with mental health and addiction disorders and developmental disabilities in Gwinnett, Newton and Rockdale counties.

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Community Staff

Commissioner Berry tours Perry Wellness Center

Last month, Commissioner Berry visited the Perry Wellness Center in Americus. Peer-founded and peer-run, the center provides unique recovery opportunities for individuals with mental illness or addictive diseases.

Founder Stuart Perry and peer Rhonda Hubbard, one of the center’s guides, led Berry and his team through the grounds, which include greenhouses, a pond and Rudy’s Happy Patch Produce Market, a public open-air market staffed by peers. The market specializes in locally and seasonally grown produce, plants and herbs.

Donations from the Americus community have contributed to growth of the campus. “To have such community support for your mission is wonderful,” said Berry. “I have visited many facilities throughout Georgia, and I am thoroughly impressed by Perry Wellness’ commitment to wellness and recovery.”

Following the tour, Berry had lunch with the peers at the center and sampled some of the market’s famed pickled okra. Before his departure, Perry presented the commissioner with a copy of his book, Journey for Life.

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Community

CSB spotlight: Aspire works with local law enforcement

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Jenny McIver, Georgia Department of Corrections; Telly Hartman, Albany probation office; and Nick Perry, Georgia Department of Corrections probation office

Albany-based Aspire Behavioral Health and Developmental Disability Services, a community service board that serves eight southwest Georgia counties, is partnering with local law enforcement and stakeholders to address behavioral health crisis response in the community. The Albany Law Enforcement and Emergency Services Training is a collaborative effort between Aspire, the Albany Police Department, Albany State University (ASU) and the Georgia Department of Corrections’ Albany probation office.

Roger Haggerty, safety & security officer; Sandra Myers, chief personnel officer; Deneen Burnett, performance improvement coordinator and compliance officer; Elizabeth McQueen, LPC, chief clinical officer; and Dennis Addison, Jr., IT manager - Aspire BHDD
Roger Haggerty, safety & security officer; Sandra Myers, chief personnel officer; Deneen Burnett, performance improvement coordinator and compliance officer; Elizabeth McQueen, LPC, chief clinical officer; and Dennis Addison, Jr., IT manager – Aspire BHDD

Fifty-six members of the law enforcement community, including emergency services personnel, probation officers, nurse managers, counselors, police officers, sheriff’s deputies and others from Dougherty, Decatur, Mitchell, Worth and surrounding counties, participated in the first training. Representatives from the ASU Police Department, ASU Counseling and Student Disability Services, Dougherty County Emergency Medical Services, Dougherty County Sheriff’s Office, Albany Police Department, Sylvester Police Department, Georgia Department of Public Health, Georgia Department of Corrections’ probation offices in Albany, Camilla and Tifton, and the State Board of Pardons and Paroles’ Albany office attended.

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ASU Chief John Fields; Nick Perry, Georgia Department of Corrections probation office; Telly Hartman, Albany probation office; Sandra Myers, chief personnel officer (Aspire); Captain Michael Persley, Albany Police Department; and Chief Kimberly Persley, Albany probation office

The training session included an overview of Aspire’s mission and services, behavioral health updates, and early intervention and crisis protocols. Deneen Burnett, Aspire’s performance improvement coordinator and compliance officer, and Elizabeth McQueen, LPC, Aspire’s chief clinical officer, led the session. Captain Michael Persley with Albany Police Department, Chief Kimberly Persley, with Albany probation office, ASU Chief John Fields, were instrumental in the planning for and collaboration on this successful event. Aspire anticipates future training sessions and collaborative efforts to support behavioral health crisis intervention. For more information, contact Aspire’s chief personnel officer, Sandra Meyers, at 229.430.4433.

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Community

Profiles in Success: Ronnie

River Edge Behavioral Health Center

When Bonnie moved from Wisconsin to Georgia in the early 1990s, she hoped her mom and brother, Ronnie, would follow. After a visit to the South over the winter, they did. Ronnie, who has a developmental disability, lived with their mom until she passed in 1996.

Photo credit: River Edge
Photo credit: River Edge

Bonnie accepted the responsibility as his primary caregiver with love and compassion, but she also knew Ronnie could, and should, have the opportunity to be more independent. Ronnie participated in community access day services, but as a full-time teacher, being able to meet Ronnie’s needs often required creative scheduling on Bonnie’s part. The residential coordinator of River Edge suggested that Ronnie could live more independently. River Edge helped Bonnie navigate the application and qualifying process to find a home for Ronnie. He now lives with three other adults in a neighborhood with independence supports provided by River Edge.

Bonnie says that Ronnie living in his own home has allowed him to broaden his horizons while allowing her to take care of herself. “Family members shouldn’t be afraid to let go,” said Bonnie. “Too often, we hang on trying to provide all the care needed – more out of guilt than anything.” Bonnie is grateful for the specialized services that help Ronnie achieve independence, but most importantly, she still has a wonderful relationship with her brother. “I have been an active sister and freely express my feelings about Ronnie’s needs and the care he receives,” she said. “River Edge listens and responds.”

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Community

Unison brings recovery technology to Southeast Georgia

Jeffrey (left) showing his case manager Donald Holland how he’s set up myStrength to send him encouragement and supportive alerts at times of the day he’s most likely to experience depression. Photo credit: Unison.
Jeffrey (left) showing his case manager Donald Holland how he’s set up myStrength to send him encouragement and supportive alerts at times of the day he’s most likely to experience depression. Photo credit: Unison.

Unison Behavioral Health in Waycross is innovating how it treats individuals with behavioral health challenges. A new partnership with myStrength, Inc. allows Unison’s clients to access treatment and supports by the click of a button. MyStrength is a mobile- and web-based application that offers a range of resources to improve mental health and overall well-being. Using their smart phones, tablets or personal computers, clients are now taking advantage of eLearning programs and personalized resources to support mental health and addictive disease recovery.

Implemented in July, myStrength is already making a big impact on the people served by Unison’s recovery programs, according to Director of Outpatient Services Tiffany Henderson. “MyStrength makes it easy for clients to get started right away. In our first month, we had 69 clients begin using the application,” she said.

Clients receive a user name, and they are able to set up their private, personalized website to access through their phone or computer. MyStrength offers a range of evidence-based interactive tools and daily inspirations tailored to their specific recovery needs. “Many of our clients use mood tracker to identify what triggers and times of day they’re most likely to have symptoms and then set up custom tools and alerts to better manage those times,” Henderson said. “We also love the fact that myStrength is completely self-directed so it’s up to each person how they wish to use it or whether they want to share their work with others.”

Jeffrey (left) succeeding in his personal recovery with myStrength
Jeffrey (left) succeeding in his personal recovery with myStrength
Angel (left) with Child and Family Therapist Rachel Arnold
Angel (left) with Child and Family Therapist Rachel Arnold

At the age of 55, Jeffrey found himself facing debilitating depression. In March 2014, he became homeless. He struggled to find hope and the means to get through the day. In July, Jeffrey’s intensive case manager introduced him to myStrength. Jeffrey is energized by what the new resource can do. Through his smart phone, he uses the mood tracker and motivational video tools to manage his depression. “MyStrength has given me the strength to carry on and push through each day between my sessions,” said Jeffrey.

Clients throughout Unison’s mental health and addictive disease programs are discovering new ways to use the mobile application. Twelve-year-old Angel, who is in Unison’s child and family program, struggled with self-esteem due to challenging events in her life. MyStrength has offered her new ways to cope with bullying and other difficult circumstances.

For many people, recovery means having a day-to-day awareness of personal wellness. Although recovery programs are very effective, the amount of time clients spend out-of-session working towards recovery is much greater than the time they spend in program sessions. MyStrength bridges the gap by providing Unison’s clients with easy-to-use tools they can access at any time during their daily lives. Because myStrength has become such a great resource for clients, Unison has also made it available to staff and board members.

The implementation of myStrength supports Unison’s vision of creatinghealthy, vibrant, caring communities where all persons have the opportunity to live productive, meaningful lives.Unison is one of DBHDD’s 26 community service boards and a leading provider of behavioral health and developmental disability services in southeast Georgia. For more information on about myStrength, contact Tiffany Henderson at thender@unisonbh.com or visit Unison online.

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Community

Profiles in Success: Lasuandra

Ogeechee Behavioral Health Services

In her teens, Lasuandra was admitted to a psychiatric institution in another state because her parents were unable to support her behavioral needs. After relocating to Georgia with her family, she was admitted to a psychiatric hospital and later to Ogeechee Behavioral Health Services’ crisis support home. When she first arrived, she exhibited no spontaneous speech and had crying and screaming episodes that lasted up to four hours.

After several months of receiving supports from Ogeechee, including psychiatric care and reassurance from staff, Lasuandra’s daily outbursts decreased. During this time, Ogeechee staff also worked to obtain Medicaid for her.

Knowing that Lasuandra needed the support of a family to thrive, Ogeechee helped her find a host home. From her initial visits with the family, she was included in regular activities. She returned from these visits happy and excited, and shared this verbally with Ogeechee staff.

Soon after settling into her new home, Lasuandra realized that her new family would keep her safe. Today, she has blossomed and become more independent. She socializes with her peers at the Ogeechee Emanuel County Developmental Disabilities day program. She is involved in her community and loves going to the library, where she uses a computer and looks at books. She also enjoys helping her host family prepare meals.

Lasuandra is happy in her new home and enjoys living in the community while still being able to access the services she needs from Ogeechee.

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Community Events

From heroin addiction to helping others rehabilitate: Judge Albert Zweig shares story of recovery, hope

Alby Zweig, magistrate judge, Denver County Drug Court  Photo credit: The Colorado Independent
Alby Zweig, magistrate judge, Denver County Drug Court
Photo credit: The Colorado Independent

During a lunch session at the 10th annual Accountability Courts Conference, Judge Albert “Alby” Zweig shared his story from heroin addiction to law school to helping others as a magistrate judge in Denver, Colorado’s drug court.

Judge Zweig emphasized the role that community supports play in recovery. People struggling with addiction are “worthy of your compassion, not your scorn,” said Zweig. “A lot of people don’t understand the level to which addicts cannot stop using without help-and how successful they can be if we help them.”

Read: “Denver Drug Court Second Chance: From Addict to Magistrate